Switching Between Apps in Fuuz

Switching Tenants and Apps

Article Type: Concept

Audience: All Users

Module: Fuuz Platform

Applies to Versions: All

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1. Overview

In many cases, Fuuz customers operate multiple tenants within their enterprise. In Fuuz, a tenant is an application on the platform—each tenant provides isolated data, users, security, and runtime for a specific business capability (site, business unit, or enterprise scope).

Every Fuuz customer should have an Admin Tenant for system administration (adding users, modifying security, monitoring system health). In addition to the Admin tenant, at least one additional tenant is necessary for any site-specific applications.

Examples include an enterprise application used across multiple locations by a centralized group of users, and site-specific applications such as MES or WMS, where users and transactions are specific to one location, business unit, or process.

For best practices or guiding principles, consult with your implementation partner about your specific needs. Your system administrator must grant access to multiple tenants for switching to be available.

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2. Home Tenant

After logging into Fuuz from the initial login screen, you are immediately directed to your Home Tenant. This is stored in your user record and can only be changed by a system administrator.

You can determine your Home Tenant by opening My Profile, located within your Avatar Menu in the top-right corner of the Fuuz screen after logging in.

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3. Avatar Menu

Located in the top-right corner of your screen, the Avatar Menu provides a dropdown of options based on your security and permissions in the system.

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4. Multiple Tenant Access

If you have access to more than one tenant, use the Tenant Menu feature in the lower (bottom-right) corner of the Fuuz application. The Tenant Menu uses the industry-standard location icon and an upward arrow, indicating other options are available for selection.

Click anywhere on the area; the Tenant Menu will appear above the lower bar and allow you to switch to another tenant (application).

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5. Resources

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6. Troubleshooting

• Cannot switch tenants/apps: Cause: No multi-tenant access granted. Fix: Ask a system administrator to add additional tenant/application access to your user.
• Home Tenant is incorrect: Cause: Misconfigured user record. Fix: Administrator updates the Home Tenant in your profile.
• Tenant Menu not visible: Cause: Insufficient permissions. Fix: Confirm role/security assignments for tenant switching with your administrator.

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7. Optional Matrix

8. Revision History

Fuuz Knowledge Base • Document ID: [AUTO] • Version: [1.0.0] • © 2025 Fuuz